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Privacy Statement

At Multimedia Australia Pty. Ltd., trading under the "Hixus" brand name on this Web site, we are committed to protecting your privacy while you visit our site and use our products and services. You can travel throughout most of our site without giving us any information about yourself. Sometimes we may ask you for information so that we can provide a service you request (such as subscribing to a newsletter, or requesting technical support). This privacy statement explains how we protect your privacy and our collection and use of the information you provide us with.

Websites this privacy statement applies to

At Multimedia Australia, we operate a large number of websites. This privacy statement applies to hixus.com. To read the privacy statements of other websites we operate, please refer to those sites.

Collection of personal information

We will ask you when we need personal information from you. No personally identifying information will be gathered about you without your consent. When you supply us with information, it may be stored in a database or other storage medium. You can change or remove this information at any time by contacting us.

Use of personal information

Whenever we ask you to provide us with personal information, we will explain what the information will be used for. Once we obtain your information, (if applicable) it may be stored on one or more databases/files with limited access and security features.

We will not disclose your information to third parties without your consent except to the extent that we have hired a company to act on our behalf to provide a postal, product ordering or support service. In this situation, we will only provide those companies with the information they need in order to deliver the service.

We will only disclose your personal information to a third party if required to do so by law or in the belief that such action is necessary to either (a) defend the rights, interests or property of Multimedia Australia Pty. Ltd.; or (b) protect the personal safety of users of our Web site, users of our products/services or the public.

We will not use the information you provide us with to communicate with you except if we are required to do so by law, in order to fulfil any obligation we have to you as a customer, or under the following four circumstances 1) where the purpose of you providing us with that information was for us to contact you; 2) you purchased one of our products at which stage you may receive confirmation emails after your purchase to confirm your order and provide you with information about your purchase; 3) in the event that we believe there was a problem with an order, whether completed or pending; or 4) if we discover an urgent technical issue related to the product you purchased and we deem it necessary to contact you. You may choose not to receive these emails by contacting us.

No use of cookies

No part of this Web site uses cookies. Some online ordering forms which are operated on our behalf by an authorised third party may use cookies for the purpose of completing your order; please refer to their applicable privacy statement for further information.

Website traffic monitoring

Our company operates a large number of websites. If you contact us and we are unsure which website/product/service your enquiry is regarding and/or if we require further details about your question so that we can provide you with an accurate response, to ensure quality customer service, we may need to refer to our site logs to determine from which of our sites you arrived at our contact form. To help ensure we can answer your question even faster without first needing to refer to this information, we ask that you please identify the site you are referring to in your message, or use the contact form located on the site in question. This cross-referencing is done for the sole purpose of helping you with your enquiry, and the resulting collected information is not stored or recorded for any other purpose.

Contact forms and/or email submissions

Some Web pages on this Web site contain forms that allow you to contact/submit information to Multimedia Australia. As part of the form submission, your computer's IP address and Web browser information may also be sent. This information is not used by Multimedia Australia in any way except for security purposes and to deter fraud when an online transaction is involved (such as the re-sending of a lost registration code).

Download registrations

You may be given the opportunity to register your download before it commences. Registration of your download is entirely optional, and allows you to choose whether you would like to receive additional information from us related to the product and/or subscribe to our Web development newsletter. We may also use this information to help us accurately respond to you if you contact us.

Links to third party websites

Some parts of our Web site may link to Web sites owned and operated by third parties. These Web sites are governed by their own privacy statements (if applicable). As Multimedia Australia does not have control over these sites, it does not take any responsibility as to the nature and content of those sites.

Variations in ordering methods

Most of our products and services can be ordered in a number of different ways. When making purchases online, the processing of your transaction will involve a reputable third party which has been selected and authorised to do so by Multimedia Australia. These online transactions may be subject to an additional privacy statement available from that provider's website.

Modifications to this statement

Multimedia Australia Pty. Ltd. will occasionally update this privacy statement so that it complies with any changes to our site. We will notify you of any changes through a notice on our home page.

If you have any further questions, comments, require further clarification, or you wish to change or remove any information you have provided to us, please contact us.

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Last Updated: Friday, 04 April 2008


By downloading, purchasing, or otherwise trialing Hixus software products, you agree to the evaluation or full version license agreements, as applicable.

The Hixus brand is owned and operated by Multimedia Australia Pty. Ltd.
Copyright © 2005 - 2008 Multimedia Australia Pty. Ltd. Australian Company Number 096 830 394
All rights reserved. Terms of use. Disclaimer. Privacy Statement.